1. Where do you deliver?
We deliver all across Pakistan.
2. Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery (COD) is available nationwide.
3. Is shipping free?
Yes, we offer FREE shipping on all orders across Pakistan.
4. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
5. How can I track my order?
Once your order has been dispatched, we will send you a tracking number via WhatsApp or email so you can track your parcel.
6. Can I return my order?
Yes. Returns are accepted within 7 days of receiving your order if the item is damaged or defective, or you received the wrong product.
7. Can I return a product if I change my mind?
Unfortunately, we do not accept returns or exchanges for change of mind or personal preference.
8. What should I do if I receive a damaged or incorrect item?
Please get in touch with us within 7 days of receiving your order with clear photos of the product and packaging. We'll help resolve the issue as quickly as possible.
9. Are product colors the same as shown?
We try our best to display product images accurately. However, slight color variations may occur due to lighting and different screen settings.
10. How can I contact Azsly?
You can contact us through:
• WhatsApp
• Email
• Facebook
• Instagram
We're always happy to help.